Very good location with a lovely beach but the resort itself was a little disappointing. The rooms were simple but comfortable. We had three rooms booked and the shower drained poorly in two of the three. The reception staff sent someone to look but advised they couldn t do anything about the problem. We spent five days showering in ankle deep water... The food in the restaurant wasn t good and service was poor so we ate elsewhere for both lunch and dinner (breakfast was good). Reception staff were pleasant and helpful. Having said all that, we would probably go back just for the location ... but with lower expectations next time.
We used to be in the different countries in different hotels, but it s nothing to compare them to Paradise. Buried in tropical garden and coconut palm trees bungalows create privacy atmosphere as if you live on a desert island. Presence of other tourists and the personnel is not felt. Service at the highest level . All the staff friendly and always smiling. I believe it s the best hotel on Klong Prao. Super! Super! I want to come there again. [R24 integr.ERR:escaping]
The resort is excellent and food and service on a very high level. Beach chairs and organisation around these chairs are very good. (No early towel allowed to reserve chair). Not so good quality of water ( floating seaweed and leaves together with some dirt( bottles and plastic) when we were there and not as good as previous years but just a short walk toward Palm Beach Restaurant ( excellent local place with the islands best fire show) to the left is sufficient to get better beach and water quality so not really a problem. Walking is always healthy and it is a nice walk along the waterfront in the shade under the palm trees back and forward to Klong Prao resort. [R24 integr.ERR:escaping]
Very good standard! Our bungalow had everything one could ask for, and more. We stayed at the waterfont - right by the beach, with a nice swing right beneath our porch. My son loved it! The resort is in a quiet location and the beach is very nice. We prefer this beach compared to White Sands beach. It is not as commercial and more genuin. The staff at Koh Chang Paradise are really something extra! Everyone is very friendly and service minded! They even came to greet me with a cake on my birthday! I would definitely recommend this place. [R24 integr.ERR:escaping]
Positive:
-Very good breakfast
-Right by the beach
-nice personell
-Very good spa (Body Work Spa. There Thai Massage is very good. We tried different spas but no one come close to this one)
Negative:
-you have to get up around 07.00 in the morning to be able to get a sun bed, otherwise they were taken by other guests (they place a towel on the sun bed). They need more sun beds by the pool and by the beach, they are way too few.
-Very hard bed in our bungalow!! We asked for extra madresses which we got without problem.
-Very noisy AC
-The bath room in our bungalow (B6) were not especially clean or nice. Needs renovating.
-At first look some of the personell seem to be a bit uninteressted, but they are in fact very funny, nice and helpful...
Suggestions:
-if the sun beds are unused the staff could take away the towel on them to free them for guests that want to use them and not just reserve them.
Stayed in Beachfront bungalow. Standard OK but extremely enoying air condition that never switched off and sounded too loud. No fan in the bungalow which would have been sufficient cooling during the night.
Restaurant: Ok food but service probably the worst we have experienced. Service staff, slow or not present and not very easy to communicate with.
No wine list and very bad wine which we returned.
We walked over to the other Resort restaurants after the first evening spent at Paradise Restaurant.
Breakfast Ok but not more. Water on this part of Koh Chang not very good and clear. Warm yes but the bay at this place made the water a little un fresh. Some what messy on the beach.
You were not permitted to put any sun/beach furinture on the beach/sand, only on the grass. Very dispointing.
Would not pick this hotel again but go for another on White Sand Beach or at Lonely Beach that seemed to have higher standard but not much more expensive!
The hotel was a bit expencive, but we think it was worth every penny.
We had two beach front cottage 10 nights. One with a family with 2 kidds, and one with grandparents. If you book beachfront ask for A01-A07, they are really by the beach. Our 2-year could go between the beach and the cottage on his own! Breakfast Good! REstaurang more expencive then the rest of the beach. [R24 integr.ERR:escaping]
20 พ.ย. 2554
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