Good location,staff is very nice and helpful,stay was very good,room is large and clean,breakfast is average,my only problem was no ESPN

Very good hotel, clean, good staff, ideal location, worst breakfast we have experienced in Thailand s main resorts.

+ : The hotel is hotel located, 10 minutes walk from the beach, near the main street where the restaurants. -: Not much choice at breakfast, if you are not hard, that s enough. Small pool on the roof, it s impossible for an adult to swim in, only my two children aged 2 and 3 years were able to swim through against dirty water and stench. Service quality of the hotel is against bad. At check-out, they wanted to charge us a beer and a water mini-bar, water ok even if we re not sure but Beer probably not, neither my husband or I drink, and they are certainly not my two children aged 3 and 2 years who consumed ... They insisted that a beer from the mini bar is missing and I insisted that probably no. So after 15 minutes of waiting, they call manager etc., beer was not counted. Then ordered a taxi the day before departure, the host said ok, and the D-Day, no one ... So they asked one of their driver, who drives for transfer between town center and hotel, drop us off at the location requested (10 minutes drive from the hotel) and this one, has lost and WE helped him to find the place and he cheated on us for the price...0 for the service [R24 integr.ERR:escaping]

I booked upto 15th June, but actually checked out on 14th at 4pm because of my flight time being at midnight. Anyway, overall we like the hotel Citin Loft, but a couple of very important issues I like you to improve. 1. the breakfast, why it is same everyday? We stayed for 8days and got so bored with the same thing every morning.It is ok for those who stay for couple of days. 2. When I booked I was told you have a restaurant, so I presumed I would get lunch/dinner if I wanted as my husband has limited mobility it was not possible for us to go out in the evening even if we wanted to, but when we arrived at 7.45pm in the evening after a long flight and long journey and to our dismay told by the young lady at the reception that hotel only serves breakfast, I just did not know what to do!Wish I knew that before booking. Though it did not ruin our holiday, but definitely, with a disable husband, I had to go out and get food in the evening, which is the last thing one expect during holiday. Overall staff are good, room large and nice. Very much disappointed as all they want is grabbing the money,lack of lunch/dinner facilities should have been explained before booking. [R24 integr.ERR:escaping]

the hotel very good.staff frindly.and will be very nice if the breakfast have more choice.

I ve stayed twice here and definitely will come again. Spacious nice room with view. Comfort bed. Very very friendly staff

ไม่มีที่จอดรถของโรงแรมเลยและพนักงานต้อนรับก็ไม่แจ้งการบริการต่าง ๆ ของโรงแรมให้ด้วย เช่น การบริการ Wi-Fi ต้องสอบถามเองว่าจะต้องทำอย่างไร,ชา-กาแฟที่มีในห้องแต่ไม่ได้มีการแจ้งกับลูกค้าว่า ต้องชำระเพิ่มต่างหากเนื่องจากโดยส่วนใหญ่แล้วถ้าโรงแรมมีจัดไว้แสดงว่า เป็นบริการให้แก่ลูกค้าอยู่แล้ว รวมทั้งพนักงานต้อนรับก็ไม่ค่อยให้บริการลูกค้าและไม่ค่อยมีมารยาทด้วยเนื่องจากขณะที่ทำการcheck-inก็มีการทานขนมขบเคี้ยวไปด้วยเลยอาจจะทำให้ไม่ได้ตรวจสอบว่า จริง ๆ แล้วลูกค้าจองเข้าพักแค่ 1 คืนแต่ออกบัตรและคูปองอาหารให้2คืน [R24 integr.ERR:escaping]

I would like to say that in general the hotel is really first class and the staff very helpful and friendly.. It is very well situated for shops,restaurants and beach..There is another beach within 15 mins taxi drive which i would recommend as it is nicer for walks and less populated,,and right beside a golf course.. My only complaints are firstly where the kingsized bed is excellent,,there are sharp edges on the corner ends which both my wife and myself had nasty cuts when we brushed into them..This can be easily fixed by putting rounded plastic covers around them.. The breakfast in the hotel where quite reasonable ,could be improved by an additional choice of serial,,boiled eggs could be added,as the fried eggs tend to be only luke warm..another toaster could be added to prevent waiting while others were doing their toasts..and another choice of pure juice beside orange juice would help.I believe this would encourage more people to have breakfast in the hotel instead of going outside to resturants who provide other options.. The question,yes i would definitely go back to this Hotel in the hope, these minor improvements were taken seriously..Many thanks to the hotel and all of the staff for making this,my first visit to Thailand a really memorable occasion.. Yours sincerely Patrick J Byrne..(Ireland) [R24 integr.ERR:escaping]

On arrival they seemed not to have our reservation. After letting us wait 15 minutes they found it but gave us a room wich was not in the main building but 100 metres further at the very very busy road. All rooms without a view, no internet and no swimming pool. We did not know they had this other building at this busy road (their website does not mention this) so we asked for a room in the main building and........they gave it to us at least. Room was very nice, big and cool. Staff was friendly. [R24 integr.ERR:escaping]

Breakfast - food only just warm had to be put in microwave.Waitng for its to be cooked. Limited variety ( not as good as when Royal Asia ) Although I make comment I hope its is considered as constructed. We will be staying with you again end 2010 or start of 2011 as my wife and I find your hotel very clean and good value